Head of HR Jacqueline Abela said Melita Ltd’s investment in people has proved successful, as the company restructures its sales team.

Melita said it was carrying out the changes and making several new appointments to meet evolving customer expectations.

“The new structure allows elements of the team to focus on establishing new relationships and developing existing ones, whilst others focus on the implementation of executional excellence,” the company said.

“Melita works hard to ensure our employees are able to develop their skills and progress within the company. Our investment in people has proved successful not only in helping employees fulfil their potential but also in delivering a continuously improving customer experience. While congratulating everyone in the team on their new appointments, I have every confidence that they will all excel in their new roles,” said Ms Abela.

Simon Baldacchino Barthet, Senior Sales Manager at Melita, said the company had created two distinct groups within the sales team, called builders and boosters.

“This new structure gives our team the opportunity to focus on those areas of the business development process where their skills lie and that engage them the most. Consequently, Melita can offer even faster and better responses to our customers’ needs.  Most of the team have been with Melita for many years and it’s great to see them develop into leaders for the future, taking on roles in, among others, data analysis and strategy development as well as retail, digital and telesales,” he said.

Related

David Power / BNF Bank

‘Global challenges of 2022 persist into 2023 with high levels of inflation’ – BNF Bank CEO

28 March 2023
by Fabrizio Tabone

David Power commented following the publication of the bank’s financial statements for 2022, where it recorded €12.2 million in pre-tax ...

iMovo Chief Officer Advisory Hadrian J Sammut talks business challenges, technology & solutions

28 March 2023
by MaltaCEOs

‘Never overlook the fundamental concept that technology is always the tool, and never the actual solution.’

Svetlana Maslova to join HSBC Bank Malta as Chief Operating Officer

28 March 2023
by Fabrizio Tabone

She will replace Elizabeth Hardy, whose three-year secondment in the position will end in June.

‘Receptionists and cleaners might be your best consultants’ – Y Ltd Managing Director Gordon Pace

28 March 2023
by Fabrizio Tabone

The Y Ltd Founder and Managing Director highlights how receptionists and cleaners can offer insight into how others are feeling ...

Close Bitnami banner
Bitnami